DATA PROTECTION
PRIVACY POLICY
1. NAME AND CONTACT DETAILS OF THE DATA CONTROLLER AND THE COMPANY DATA PROTECTION OFFICER
This data protection information applies to data processing by:
Responsible: Ghani Lemound (hereinafter: GL), Sandweg 30-32, 60316, Frankfurt am Main,
Germany, Email: praxis@dr-lema.de
2. COLLECTION AND STORAGE OF PERSONAL DATA AND THE NATURE AND PURPOSE OF THEIR USE
a) When visiting the website
When you visit our website www.dr-lema.de, the browser used on your device collects data about your use of the website.
browser automatically sends information to the server of our website. This information
are temporarily stored in a so-called log file. The following information is
are recorded without any action on your part and stored until they are automatically deleted:
- IP address of the requesting computer,
- Date and time of access,
- Name and URL of the retrieved file,
- Website from which access is made,
- the browser used and, if applicable, the operating system of your computer as well as the name of your access server.
providers. The aforementioned data is processed by us for the following purposes:
- Ensuring a smooth connection to the website, - Ensuring a smooth connection to the website
comfortable use of our website,
- Evaluation of system security and stability and
- for other administrative purposes.
The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest
Interest follows from the data collection purposes listed above. Under no circumstances do we use
We do not use the data collected for the purpose of drawing conclusions about your person.
We also use cookies and analysis services when you visit our website. More details
You will find explanations on this in sections 4 and 5 of this privacy policy.
b) When registering for our newsletter
If you have expressly consented in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we will use your
e-mail address to regularly send you our newsletter. To receive the
For the newsletter, it is sufficient to provide an e-mail address.
You can unsubscribe at any time, for example via a link at the end of each newsletter.
Alternatively, you can also send your unsubscribe request at any time to praxis@dr-lema.de by e-mail
send.
c) When using our contact form
For questions of any kind, we offer you the opportunity to contact us via a contact form provided on the website.
contact form. A valid e-mail address is required,
so that we know who sent the request and can answer it.
Further information can be provided voluntarily. Data processing for the purpose of establishing contact
with us is carried out in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR on the basis of your voluntarily given consent.
Consent. The personal data collected by us for the use of the contact form will be
Data will be automatically deleted after your request has been dealt with.
d) Upon conclusion of the contract
(i) The following data is collected from you when the contract is concluded:
- Name
- Home address
- Billing address, if applicable
- Email address
(ii) You may provide the following data voluntarily:
- Phone number
Data collection for the purpose of concluding a contract with us is carried out in accordance with Art. 6 para. 1 sentence 1 lit. b
DSGVO on a legal basis. This data is stored as long as it is necessary for the fulfillment
contractual obligations or is required by law or, in the case of (ii), your consent is required by law.
consent to the storage of the data is revoked. In the case of (ii), the data collection takes place
in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR on the basis of your voluntarily given consent.
3. DISCLOSURE OF DATA
A transfer of your personal data to third parties for purposes other than those listed below is not permitted.
purposes does not take place.
- We only pass on your personal data to third parties if:
- you have given your express consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR,
- the disclosure pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR for assertion, exercise or defense
of legal claims is necessary and there is no reason to assume that you
have an overriding legitimate interest in the non-disclosure of your data,
- in the event that there is a legal obligation for disclosure pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR
exists, and
- this is legally permissible and in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR for the processing of contractual relationships
with you is required.
4. COOKIES
We use cookies on our website. These are small files that your browser stores on your computer.
automatically created and stored on your end device (laptop, tablet, smartphone, etc.).
when you visit our site. Cookies are stored on your
end device, do not contain any viruses, Trojans or other malware.
Information is stored in the cookie that is related to the specific cookie.
end device used. However, this does not mean that we can directly
obtain knowledge of your identity.
On the one hand, the use of cookies serves to make the use of our website more pleasant for you.
design. For example, we use so-called session cookies to recognize that you have visited individual pages.
have already visited our website. After leaving our site, these are automatically
deleted.
In addition, we also use temporary cookies to optimize user-friendliness
which are stored on your device for a specified period of time.
If you visit our site again to make use of our services, the following is automatically
The system recognizes that you have already been with us and which entries and settings you have made,
to avoid having to enter them again.
On the other hand, we use cookies in order to statistically record the use of our website and
for the purpose of optimizing our offer for you (see section 5). These cookies
enable us to automatically recognize when you visit our site again that
you have already been with us. These cookies are automatically deleted after a defined period of time.
deleted.
The data processed by cookies are necessary for the purposes mentioned to safeguard our legitimate interests.
interests and those of third parties pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR.
Most browsers accept cookies automatically. However, you can configure your browser to do so,
that no cookies are stored on your computer or that a message always appears,
before a new cookie is created. The complete deactivation of cookies can
However, this may mean that you will not be able to use all the functions of our website.
Here you can change your privacy settings:
5. ANALYSIS TOOLS
a) Tracking tools
The tracking measures listed below and used by us are carried out on the basis of
of Art. 6 para. 1 sentence 1 lit. f GDPR. With the tracking tools used
measures, we want to ensure a needs-based design and the continuous optimization of our
website. On the other hand, we use tracking measures to monitor the use of our
website statistically and for the purpose of optimizing our offer for you.
to evaluate them. These interests are to be regarded as legitimate within the meaning of the aforementioned provision.
The respective data processing purposes and data categories can be found in the corresponding
tracking tools.
i) Google Analytics
For the purpose of demand-oriented design and continuous optimization of our pages, we use
We use Google Analytics, a web analytics service provided by Google Inc. https://www.google.de/intl/de/about/ (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as "Google"). In
In this context, pseudonymized user profiles are created and cookies (see under
Section 4) is used. The information generated by the cookie about your use of this
Website like
- Browser type/version,
- operating system used,
- Referrer URL (the previously visited page),
- Host name of the accessing computer (IP address),
- Time of the server request,
are transmitted to a Google server in the USA and stored there. The information
are used to evaluate the use of the website in order to compile reports on website activity and
and to compile other data related to the use of the website and the internet in order to
associated services for the purposes of market research and needs-based design
of these Internet pages. This information may also be passed on to third parties
transferred if this is required by law or if third parties are commissioned to do so by us.
process. Under no circumstances will your IP address be merged with other Google data.
The IP addresses are anonymized so that an assignment is not possible (IP masking).
You can refuse the installation of cookies by selecting the appropriate settings on your browser software.
However, we would like to point out that in this case it is possible that not all
functions of this website can be used to their full extent.
You can also prevent the collection of data generated by the cookie and related to your use of the website.
website (incl. your IP address) and the processing of this data by our company.
Prevent Google by downloading and installing a browser add-on https://tools.google.com/dlpage/gaoptout?hl=de).
As an alternative to the browser add-on, especially for browsers on mobile devices, you can
You can also prevent Google Analytics from collecting data by clicking on this link. It will
an opt-out cookie that prevents the future collection of your data when you visit this website.
prevented. The opt-out cookie is only valid in this browser and only for our website and is
stored on your device. If you delete the cookies in this browser, you must activate the opt-out
Set cookie again.
Further information on data protection in connection with Google Analytics can be found at
in the Google Analytics Help .
ii)Google Adwords Conversion Tracking
To statistically record the use of our website
and for the purpose of optimizing our website for you, we also use the
Google Conversion Tracking. Google Adwords places a cookie (see section 4) on your computer.
computer if you have reached our website via a Google ad. These
Cookies lose their validity after 30 days and are not used for personal identification.
If the user visits certain pages of the Adwords customer's website and the cookie is still active
not expired, Google and the customer can recognize that the user clicked on the ad.
and was redirected to this page.
Each Adwords customer receives a different cookie. Cookies can therefore not be stored via the websites
can be tracked by Adwords customers. The information collected using the conversion cookie
are used to generate conversion statistics for Adwords customers who have opted for
conversion tracking. Adwords customers are informed of the total number of
Users who clicked on your ad and were redirected to a website with a conversion tracking tag.
page were forwarded. However, they do not receive any information with which users
can be personally identified.
If you do not wish to participate in the tracking process, you can also deactivate the required
Refuse the setting of a cookie - for example via a browser setting that prevents the automatic
Setting cookies generally deactivated. You can also deactivate cookies for conversion tracking,
by setting your browser so that cookies from the domain "www.googleadservices.
com" can be blocked. You can find Google's privacy policy on conversion tracking here
here https://services.google.com/sitestats/de.html.
iii) Hotjar
On some pages we use the web analysis service Hotjar from Hotjar Ltd. Hotjar Ltd. is a European company based in Malta (Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe tel.: +1 (855) 464-6788).
This tool can be used to track movements on the websites on which Hotjar is used (so-called heat maps). This makes it possible to see how far users scroll and which buttons they click on. The tool also makes it possible to obtain feedback on or about the website directly from users. This provides us with valuable information to improve the design of the website.
The website operator pays particular attention to the protection of your personal data when using this tool. For example, we can only track which buttons are clicked, the history of the mouse, how far you scroll, the screen size of the device, device type and browser information, geographical location (country only) and the preferred language to display our website. Areas of the websites in which personal data of you or third parties are displayed are automatically hidden by Hotjar and are therefore not traceable at any time.
Hotjar offers every user the option of using a "Do Not Track header" to prevent the use of the Hotjar tool so that no data about the visit to the respective website is recorded. This is a setting that is supported by all standard browsers in current versions. For this purpose, your browser sends a request to Hotjar with the information to deactivate the tracking of the respective user. If you use sipgate websites with different browsers/computers, you must set up the "Do Not Track header" separately for each of these browsers/computers.
Detailed instructions with information about your browser can be found at: https://www.hotjar.com/opt-out
Instructions in German can be found here: http://www.akademie.de/wissen/do-not-track-datenschutz
Further information about Hotjar Ltd. and the Hotjar tool can be found at: https://www.hotjar.com
The privacy policy of Hotjar Ltd. can be found at: https://www.hotjar.com/privacy
6. SOCIAL MEDIA PLUG-INS
On the basis of Art. 6 para. 1 sentence 1 lit. f GDPR, we use social plug-ins from the
social networks Facebook, Twitter and Instagram to make us better known.
The underlying advertising purpose is to be regarded as a legitimate interest within the meaning of the GDPR.
The responsibility for data protection-compliant operation lies with their respective providers.
to ensure this. The integration of these plug-ins by us takes place by means of the so-called
Two-click method to protect visitors to our website in the best possible way.
a) Facebook
Social media plugins from Facebook are used on our website to facilitate their use.
more personal. We use the "LIKE" or "SHARE" button for this purpose. This is
This is an offer from Facebook.
When you call up a page of our website that contains such a plugin, your browser creates a link to the plugin.
establishes a direct connection with the Facebook servers. The content of the plugin is stored by Facebook
directly to your browser and integrated into the website.
By integrating the plugins, Facebook receives the information that your browser has activated the corresponding
page of our website, even if you do not have a Facebook account
or are currently not logged in to Facebook. This information (including your IP address)
is transmitted from your browser directly to a Facebook server in the USA and
stored there.
If you are logged in to Facebook, Facebook can link your visit to our website to your Facebook account.
directly to your account. If you interact with the plugins, for example by clicking the "LIKE" or "SHARE" button
button, the corresponding information is also sent directly to a server of
Facebook and stored there. The information is also published on Facebook
and displayed to your Facebook friends.
Facebook may use this information for the purposes of advertising, market research and customized
design of the Facebook pages. For this purpose, Facebook uses usage, interest
and relationship profiles are created, e.g. to analyze your use of our website with regard to the
evaluate the advertisements displayed to you on Facebook, to inform other Facebook users about
to inform you about your activities on our website and to provide other services related to the use of Facebook
to provide related services.
If you do not want Facebook to associate the data collected via our website with your
Facebook account, you must log out of Facebook before visiting our website.
Purpose and scope of data collection and further processing and use of the data
by Facebook as well as your rights in this regard and setting options to protect your privacy.
For privacy, please refer to the data protection information https://www.facebook.com/about/privacy/ from Facebook.
b) Twitter
Plugins of the short message network of Twitter Inc. (Twitter) are integrated on our website.
integrated. You can recognize the Twitter plugins (tweet button) by the Twitter logo on our site.
You can find an overview of tweet buttons here https://about.twitter.com/resources/buttons.
When you call up a page of our website that contains such a plugin, a direct
connection is established between your browser and the Twitter server. Twitter thereby receives the
information that you have visited our site with your IP address. If you use the Twitter
"tweet button" while you are logged into your Twitter account, you will be able to see the
link content from our pages to your Twitter profile. This allows Twitter to recognize your visit to our
pages to your user account. We would like to point out that, as the provider of the pages, we do not
Twitter receives knowledge of the content of the transmitted data and its use by Twitter.
If you do not want Twitter to be able to assign your visit to our pages, please log out of Twitter.
from your Twitter user account. You can find more information on this in the privacy policy
from Twitter https://twitter.com/privacy.
c) Instagram
Social plugins ("plugins") from Instagram are also used on our website,
which is operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram").
will.
The plugins are marked with an Instagram logo, for example in the form of an "Instagram camera".
When you call up a page of our website that contains such a plugin, your browser
establishes a direct connection to the Instagram servers. The content of the plugin is stored by Instagram
directly to your browser and integrated into the page. Through this integration
Instagram receives the information that your browser has visited the corresponding page of our website.
even if you do not have an Instagram profile or are not currently logged in to Instagram.
are.
This information (including your IP address) is sent directly from your browser to a server
transmitted by Instagram to the USA and stored there. If you are logged in to Instagram
Instagram will immediately associate your visit to our website with your Instagram account. If you
interact with the plugins, for example by pressing the "Instagram" button, this information will be
also transmitted directly to an Instagram server and stored there.
The information will also be published on your Instagram account, where it will be made available to your
contacts are displayed.
If you do not want Instagram to collect the data collected via our website directly
to your Instagram account, you must log in to Instagram before visiting our website.
Log out of Instagram.
Further information can be found in the privacy policy https://help.instagram.com/155833707900388 from Instagram.
7. RIGHTS OF DATA SUBJECTS
You have the right:
- information about your personal data processed by us in accordance with Art. 15 GDPR
to request information. In particular, you can request information about the purposes of processing, the category of
personal data, the categories of recipients to whom your data has been disclosed
the planned storage period, the existence of a right to rectification,
erasure, restriction of processing or objection, the existence of a right to
right to lodge a complaint, the origin of your data if it was not collected by us, and
the existence of automated decision-making, including profiling and, where applicable
request meaningful information about their details;
- in accordance with Art. 16 GDPR, the rectification of inaccurate or completion of your data without undue delay.
personal data stored by us;
- in accordance with Art. 17 GDPR, to request the deletion of your personal data stored by us
unless the processing is necessary for exercising the right of freedom of expression and information
and information, for compliance with a legal obligation, for reasons of public interest
or necessary for the establishment, exercise or defense of legal claims
is;
- in accordance with Art. 18 GDPR, to request the restriction of the processing of your personal data
if the accuracy of the data is contested by you, the processing is unlawful, the processing is unlawful
is, but you refuse to delete it and we no longer need the data, you
but need them for the assertion, exercise or defense of legal claims
or you have objected to the processing pursuant to Art. 21 GDPR;
- in accordance with Art. 20 GDPR, your personal data that you have provided to us in a
structured, commonly used and machine-readable format or to obtain the transmission
to another responsible person;
- in accordance with Art. 7 para. 3 GDPR, to revoke your consent to us at any time.
As a result, we will no longer be able to continue the data processing that was based on this consent,
may no longer continue in the future and
- to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR. As a rule, you can
to the supervisory authority of your usual place of residence or workplace or
of our company headquarters.
8. RIGHT OF OBJECTION
If your personal data is processed on the basis of legitimate interests in accordance with Art. 6
(1) sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR.
against the processing of your personal data, insofar as there are reasons for this.
are based on your particular situation or the objection is directed against direct marketing.
is directed at you. In the latter case, you have a general right of objection, which can be exercised without stating
a special situation is implemented by us.
If you would like to exercise your right of revocation or objection, simply send an e-mail to
on EMAILADRESS
9. DATA SECURITY
We use the widespread SSL (Secure Socket Layer) procedure within the website visit
in conjunction with the highest encryption level supported by your browser
is used. As a rule, this is a 256-bit encryption. If your browser
does not support 256-bit encryption, we use 128-bit v3 technology instead.
You can see whether an individual page of our website is transmitted in encrypted form
by the closed display of the bowl or lock symbol in the lower part of the screen.
status bar of your browser.
We also make use of suitable technical and organizational security measures,
to protect your data against accidental or intentional manipulation, partial or complete loss or destruction.
loss, destruction or against unauthorized access by third parties. Our security measures
measures are continuously improved in line with technological developments.
10. NEWSLETTER
If you would like to receive the newsletter offered on our website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis.
Sending via MailPoet
To send our newsletter, we use the plugin MailPoet, a service of the company Wysija SARL6 rue Dieudé, 13006 Marseille, France. MailPoet enables us to organize and analyze the newsletter mailing.
When you open an email sent with MailPoet, a file contained in the email (known as a web beacon) connects to our servers. This allows us to determine whether a newsletter message has been opened and which links, if any, have been clicked on. Technical information is also collected (e.g. time of access, IP address, browser type and operating system). This information is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients.
MailPoet Sending Service
To send the newsletter we use the MailPoet Sending Servicewhich is sent via MailPoet servers. In this context, your data (e.g. e-mail address, IP address, registration date) will be transmitted to MailPoet servers and processed there. The servers are located within the European Union.
MailPoet undertakes to comply with the General Data Protection Regulation (GDPR) and offers appropriate guarantees for lawful data processing in accordance with Art. 28 GDPR (order processing).
Legal basis
The data entered in the newsletter registration form is processed on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example via the unsubscribe link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.
Storage duration
The data you provide us with for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted from both our servers and MailPoet's servers after you unsubscribe from the newsletter. Data stored by us for other purposes (e.g. e-mail addresses for the member area) remain unaffected by this.
Order processing
We have concluded an order processing contract with MailPoet, in which MailPoet undertakes to protect our users' data, not to pass it on to third parties and not to use it for its own purposes.
11. UPDATING AND AMENDMENT OF THIS PRIVACY POLICY
This privacy policy is based on the requirements of the General Data Protection Regulation applicable from May 2018,
and the Federal Data Protection Act (new). It is updated on an ongoing basis.
